Your Care Team:Enhance Medical Patient Care Co-Ordinators

Our medical team along with our administration staff go above and beyond in providing you with the highest quality of care and support on your cosmetic surgery journey with Enhance Medical.

Abbie Read More
Rebecca Read More
Gail Read More
Steve Read More
Melissa Read More
Melanie Read More

Our Patient Care Coordinator’s will be with you every step of your Enhance journey

We work hard to provide exceptional standards of surgery and care for our patients. Along with an experienced medical team, having our dedicated PCC team ensures that Enhance Medical have the best people here to help deliver your treatment and provide support throughout your cosmetic surgery journey.

Your PCC’s main role is to make your journey as smooth as possible, from your initial tentative telephone enquiry through to coordinating your consultation with your surgeon and operation booking, right through to your aftercare for as long as you may need it.

All our PCC’s have undergone cosmetic surgery procedures and understand what it feels like to be a patient, enabling them to fully support you. They are extremely experienced in providing care across all cosmetic surgeries, with many of our PCC’s having over 10 years of experience. Our PCC’s pride themselves on being there to support and reassure you, through your Enhance journey – any question big or small, they are there to help you.

At Enhance, our patients are at the centre of everything we do, and your safety and happiness are the most important thing to our team. Your PCC is your point of call during your Enhance journey, to ensure you’re completely at ease.

Meet Our Patient Care Co-Ordinators

Abbie

"Being a patient care co-ordinator for me is being a part of a journey, supporting my patients through such a daunting but beautiful experience. I have been both sides of the board, both patient and patient support so I understand the rollercoaster of emotions that comes with a cosmetic procedure and of course the excitement! I do my job because it changes lives, brings newfound confidence and positive spiritual energy. Every new patient journey is inspiring, and I can't wait to start yours"
Rebecca

“I’ve been a PCC for over 15 years and having worked at a few different companies - Enhance is by far the best! Enhance truly have the patient journey and satisfaction as their number one goal and this shows! People can really be dismissive of cosmetic surgery but when you see first-hand the difference it can make to someone’s confidence and in turn their lives, I can see why it’s imperative that companies like ours exist. Providing fantastic results at an affordable cost - I’m proud to work for Enhance”

Gail

"My role with Enhance is all about helping others. Helping to give our clients a new look, to boost their confidence. Making one feel cared for, while offering the best advice during their journey is an extremely rewarding & fulfilling career. Having had surgery myself with Enhance, I know our company's values are align with my own."
Steve

"I’ve been passionate about cosmetic surgery for the last 15 years - it gives me great pleasure and job satisfaction helping so many people gain back confidence and putting a smile back on their faces. Having had a few procedures myself I can see it from a patients perspective how important clear communication and great customer service really does help people on their journey and makes such a big difference in choosing a wonderful provider, like Enhance. I say this a lot to my patients but we really are stuck for choice at Enhance with our surgeons as they’re all so very talented and really do care about their patients, it makes me very proud to be apart of such a wonderful team who really do want the very best for their patients and strive to give outstanding care at such a high level of quality."

Melissa

"Becoming a PCC gave me immense fulfilment to be able to change patients lives like it did mine when i first had my first procedure and how it feels to be a patient but also to help patient navigate their journey, offering reassurance and support. Being able to build relationships with patients, establishing trust and rapport and to be unique from any other company but using what i know from being a patient who has the opportunity to change what i was un-happy with, with doing surgery gave me so much confidence in life. Offering empathy and compassion to patients and to ensure they have the best experience. I love what i do and being in the industry coming on 14 years gives me the opportunity to give my experience, knowledge and care to other."
Melanie

"Cosmetic surgery and more specifically patient care coordination has been my career for over 20 years. I wouldn’t want to be doing anything else! Throughout my years of experience and personal cosmetic surgery procedures, I feel I can support my patients from a personal and professional point of view. Even after all these years I am super passionate about what we do and have a high standard of duty and care throughout the patient journey and always on hand, nothing is too much trouble. I love the job satisfaction and rewarding feeling to see my patient’s post-surgery and with their newfound confidence. It’s something that never gets old to me. We have an amazing team at Enhance Medical Group and I’m so proud to be a part of it and always striving to be best at what we do. "