Routinely asks patients for a relevant COVID-19 history of their own health and their contacts. It is important that patients provide accurate information.

Follows social distancing guidelines by limiting contact of patients with one another whether in consultation or in a procedure and will arrange waiting room seating accordingly.

Uses suitable equipment/PPE (Personal Protective Equipment) as recommended by the Centre for Disease Control (CDC) or another equivalent governmental agency.

Routinely uses relevant health histories and daily temperature monitoring of all clinic staff and patients as part of their strategy to prevent contagion.  Additionally, and where available, follows all government guidelines on use of testing to monitor staff.

In addition to using proper PPE, it uses appropriate cleansing, disinfecting and sterilisation procedures throughout the office/clinic. Also, uses proper waste disposal methods for any materials that could be contaminated.

Advises patients of hand washing protocols in the office/clinic and how to change gloves, gown and masks.

Assures the public that the staff have received additional training with regards to proper COVID-19 infection control methods

Has made modifications to facilities with robust policies and procedures to combat contagion.

Pre-appointment

You will need to have an appointment to be able to come into our clinics. We ask that you attend alone wherever possible and limit the number of personal items you bring. Please don’t wear jewellery and if you’re discussing a facial procedure, please remove all make-up in advance. We will also ask you a set of screening questions prior to your appointment and you will receive a contactless temperature check on arrival.

Social Distancing

We are adjusting our clinics to accommodate social distancing with glass shields where required and maintaining a 1-2 metre distance, whilst also ensuring to wear the correct PPE. We will also stagger appointment times to reduce the number of patients in reception at any one time.

Surgical Procedures

Before being admitted to the hospital you will take part in a safety triage process. In addition to the enhanced PPE for surgeons, all hospitals will be undertaking extra safety precautions and the theatres will all have appropriate ventilation.

PPE

Our employees will all be wearing appropriate PPE equipment offering protection for them and our patients. This will vary depending on the nature of the procedure, in surgery we have upgraded to adhere to the new guidelines which includes full surgical gowns and face visors. We will also be providing patients with face masks on arrival to wear for their appointment.

Hand Hygiene

We are enforcing strict hand hygiene for all employees and patients requiring them to wash their hands for at least 20 seconds before all appointments, and any activity that could result in hands becoming contaminated. All clinics will also be fitted with hand sanitising dispensers for patient use, on arrival and before leaving.

Testing

We are providing our employees with daily COVID-19 temperature testing to be able to triage prior to starting work daily to protect the safety of our patients and other colleagues.

Cleaning & Disinfecting

We use high grade disinfectant and are introducing more frequent and thorough cleaning in our clinics, with 15 minutes built in between each appointment to clean our consultation rooms before the next patient arrives.

Infection Control Audit

We are introducing a regular infection control audit to ensure our clinics are COVID-19 secure.

CQC Registered

Our clinics are, and always will be, CQC registered. The CQC, Care Quality Commission, ensure that health services provide people with safe, effective, compassionate and high-quality care. All re-opened clinic locations have been risk assessed to ensure we have a safe environment

  • A high temperature (indicated by thermometer or feeling hot to touch on chest and/or back)
  • A new continuous cough (this means you’ve started coughing repeatedly
  • A new continuous cough

For update information for Surgical Patients through out the Covid 19 Pandemic please follow the link below for information from the Royal College of Surgeons.

 

Information for Surgical Patients during COVID19

A COVID-protected facility

Routinely asks patients for a relevant COVID-19 history of their own health and their contacts. It is important that patients provide accurate information.

Follows social distancing guidelines by limiting contact of patients with one another whether in consultation or in a procedure and will arrange waiting room seating accordingly.

Uses suitable equipment/PPE (Personal Protective Equipment) as recommended by the Centre for Disease Control (CDC) or another equivalent governmental agency.

Routinely uses relevant health histories and daily temperature monitoring of all clinic staff and patients as part of their strategy to prevent contagion.  Additionally, and where available, follows all government guidelines on use of testing to monitor staff.

In addition to using proper PPE, it uses appropriate cleansing, disinfecting and sterilisation procedures throughout the office/clinic. Also, uses proper waste disposal methods for any materials that could be contaminated.

Advises patients of hand washing protocols in the office/clinic and how to change gloves, gown and masks.

Assures the public that the staff have received additional training with regards to proper COVID-19 infection control methods

Has made modifications to facilities with robust policies and procedures to combat contagion.

FAQs

Pre-appointment

You will need to have an appointment to be able to come into our clinics. We ask that you attend alone wherever possible and limit the number of personal items you bring. Please don’t wear jewellery and if you’re discussing a facial procedure, please remove all make-up in advance. We will also ask you a set of screening questions prior to your appointment and you will receive a contactless temperature check on arrival.

Social Distancing

We are adjusting our clinics to accommodate social distancing with glass shields where required and maintaining a 1-2 metre distance, whilst also ensuring to wear the correct PPE. We will also stagger appointment times to reduce the number of patients in reception at any one time.

Surgical Procedures

Before being admitted to the hospital you will take part in a safety triage process. In addition to the enhanced PPE for surgeons, all hospitals will be undertaking extra safety precautions and the theatres will all have appropriate ventilation.

PPE

Our employees will all be wearing appropriate PPE equipment offering protection for them and our patients. This will vary depending on the nature of the procedure, in surgery we have upgraded to adhere to the new guidelines which includes full surgical gowns and face visors. We will also be providing patients with face masks on arrival to wear for their appointment.

Hand Hygiene

We are enforcing strict hand hygiene for all employees and patients requiring them to wash their hands for at least 20 seconds before all appointments, and any activity that could result in hands becoming contaminated. All clinics will also be fitted with hand sanitising dispensers for patient use, on arrival and before leaving.

Testing

We are providing our employees with daily COVID-19 temperature testing to be able to triage prior to starting work daily to protect the safety of our patients and other colleagues.

Cleaning & Disinfecting

We use high grade disinfectant and are introducing more frequent and thorough cleaning in our clinics, with 15 minutes built in between each appointment to clean our consultation rooms before the next patient arrives.

Infection Control Audit

We are introducing a regular infection control audit to ensure our clinics are COVID-19 secure.

CQC Registered

Our clinics are, and always will be, CQC registered. The CQC, Care Quality Commission, ensure that health services provide people with safe, effective, compassionate and high-quality care. All re-opened clinic locations have been risk assessed to ensure we have a safe environment

Symptoms
  • A high temperature (indicated by thermometer or feeling hot to touch on chest and/or back)
  • A new continuous cough (this means you’ve started coughing repeatedly
  • A new continuous cough
Surgical Patient Information

For update information for Surgical Patients through out the Covid 19 Pandemic please follow the link below for information from the Royal College of Surgeons.

 

Information for Surgical Patients during COVID19

However, presenting these symptoms does not necessarily mean you have the illness as they are similar to other illnesses that are much more common, such as cold and flu.